We respect your privacy

UniqueCem Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers, partners and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, and treat your personal information.

“Personal information” is information that identifies you or could reasonably identify you.

Collection of Personal Information

UniqueCem Pty Ltd may collect and store personal information you provide directly to us via our website, email, phone, or through other communications and interactions. This may include your name, address, phone number, email address, and other relevant details to process orders, respond to enquiries, and maintain business relationships.

We may also collect additional information including, but not limited to, business details, feedback, payment information, communications with our team, and any other information relevant to providing our services.

How We Collect Personal Information

We collect personal information through various means including:

• Direct interactions (email, phone, online forms)

• When you visit our website

• When you engage with us for product enquiries or orders

• From publicly available sources or third parties (e.g., referrals)

If we receive personal information from a third party, we will take reasonable steps to ensure it is handled in accordance with this Privacy Policy.

Use of Personal Information

We may use your personal information to:

• Provide you with information and updates about our products

• Process orders and respond to your enquiries

• Improve our products and customer experience

• Notify you of new or additional services that may be of interest

• Comply with legal obligations

We may contact you via phone, email or mail as part of our business operations.

Disclosure of Personal Information

We may disclose your personal information to:

• Our employees, officers, service providers and suppliers

• Insurers, advisors, and agents where required

• Third parties involved in delivering our services or products

• Authorities or legal bodies where required by law

We may also disclose information where it is necessary to protect our legal rights, comply with legal processes, or in the event of a business sale or restructure. Any disclosure will be handled with confidentiality and in accordance with applicable laws.

Some data may be stored or processed outside of Australia, including in the USA. We take reasonable steps to ensure such data remains protected.

Security of Your Personal Information

UniqueCem Pty Ltd is committed to keeping your information secure. We implement physical, electronic, and managerial procedures to safeguard data against misuse, loss, and unauthorised access.

While we take precautions, no method of data transmission is 100% secure. We cannot guarantee the absolute security of your information, particularly during transmission.

Access to Your Information

You may request access to personal information we hold about you, subject to the Privacy Act 1988 (Cth). We may charge a small administrative fee for access requests.

If you believe any information we hold is inaccurate, incomplete or out of date, please contact us and we will take reasonable steps to correct it.

Complaints

If you have any concerns or complaints about our handling of your personal information, please contact us in writing. We take complaints seriously and will respond promptly.

Contact Details:

UniqueCem Pty Ltd
PO Box 331, Morningside QLD 4171
200 Vales Road, Mannering Park NSW 2259
Email: bmartin@uniquecem.com.au
Phone: +61 (0) 418 465 593

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website and will take effect immediately upon posting

Website and Cookies

When you visit our website (www.cemalt.com), we may collect information such as your browser type, operating system, referring site and browsing behaviour. This helps us improve our site and user experience.

We may use cookies to enhance site functionality and deliver tailored advertising. You can adjust your browser settings to manage or block cookies, although this may impact website functionality.

Third-Party Links

Our website may contain links to external sites. These sites are not controlled or endorsed by UniqueCem, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.